Why starters matter
Starters are useful for first-time visitors who do not know what to type.
They also help guide users toward the right flow, answer path, or business action.
Conversation starters list.
chatbot•4 min read
Conversation Starters
Conversation starters reduce blank-screen friction and help users begin with the most common actions.
Keep starter intent clear
Each starter should map to a real user goal, not a vague internal label.
That makes flow routing and content behavior easier to maintain later.
Conversation starter edit screen.