Test real user paths
Test service inquiry, support, pricing, and fallback behavior before launch.
Do not only test ideal prompts. Try vague and imperfect user messages too.
Publish or validation screen.
chatbot•4 min read
Test and Publish
Before publishing, test the most important user journeys and confirm that starters, flows, knowledge, and widget behavior work together correctly.
Go live carefully
Launch once the core paths feel coherent, then monitor early live conversations closely.
Small post-launch improvements are normal, but the first version should already feel reliable.