Why leads matter
A lead keeps the opportunity visible even after the conversation itself moves on.
This is useful when sales or service teams need a clear follow-up workflow.

Leads list or overview screen.
Leads help your team keep track of business opportunities created from conversations.

Hero image path: /help/leads/leads-overview-hero.png
A lead keeps the opportunity visible even after the conversation itself moves on.
This is useful when sales or service teams need a clear follow-up workflow.

Leads list or overview screen.